Contact Us
Have a question before or after ordering? We are happy to help.
Get in Touch
Business Name: Velmont Watches
Email: support@velmontwatches.store
Phone: +44 7400 958308
Business Address: 138 Woodland Way, Winchmore Hill, London, N21 3PU
Support Hours
Monday to Friday, 9:00 AM to 5:00 PM
Time Zone: GMT+00:00 (Greenwich Mean Time)
Live Chat: Available 24/7
Response Time
We reply within 24 to 48 hours on working days. Messages sent on weekends or bank holidays are answered the next working day.
Before You Contact Us
If your question relates to an order, have this ready:
- Your order number
- The email used at checkout
- A short summary of your question
Contact Form
You can also message us through the contact form on our site.
We Can Help With
- Order and delivery updates
- Returns
- Payment questions
- Product questions
- Account help
- General enquiries
See our FAQs, track your delivery on Track Your Order, or check our Shipping Policy and Return Policy for more.
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