Welcome to Velmont Watches. These Terms govern your use of our website and any purchases made through our store. Our site is built on WordPress with WooCommerce handling checkout and orders.

By browsing our site or placing an order, you agree to these Terms and our Privacy Policy.

Account and Eligibility

You must be 18 or over to use our Services. Information you give us, such as your name, email, or address, must be accurate. You are responsible for keeping your account secure.

Our Watches

We aim to represent every watch accurately, though screen settings can affect how colours and finishes appear. Product details and pricing may change without notice, and we can limit stock or discontinue items at our discretion.

Placing an Order

An order is a request to buy, confirmed only once we process your payment. We can decline or cancel orders at our discretion. Cancellations are only possible before fulfillment begins, as explained in our Shipping Policy.

Returns and refunds follow our Return Policy and Refund Policy. Orders are for personal use only.

We currently deliver within the United Kingdom only. This may expand in future, with policies updated accordingly.

Shipping

Delivery estimates are not guarantees and can be affected by factors outside our control. Full details are in our Shipping Policy.

Our Content and Branding

Everything on our site, including our branding and product photography, belongs to Velmont Watches or our licensors. Personal use is permitted, but copying or reusing our content without permission is not.

Third Party Tools and Links

We may use or link to third party tools we do not control. Visiting external sites is at your own risk.

WordPress and WooCommerce

Our store runs on WordPress using WooCommerce. Every purchase remains a direct transaction between you and Velmont Watches, regardless of the software behind our site.

Privacy

Our Privacy Policy explains how your data is collected, used, and shared, including with hosting and payment providers.

Feedback

Any feedback you send us can be used by Velmont Watches freely, including commercially, without payment or confidentiality obligations.

Errors and Corrections

We can correct errors on our site at any time, including after an order is placed, and adjust affected orders as needed.

Acceptable Use

Do not use our Services to break the law, harass others, spam, impersonate anyone, or interfere with other customers. Uploading malware or bypassing security measures is not allowed and may result in suspension of access.

Automated Access

Bots or automated tools accessing our site must identify themselves clearly and must not pretend to be human. We can restrict automated access at our discretion.

Ending These Terms

We can suspend or end your access at any time. Certain sections continue to apply after termination, including liability limits and governing law.

No Guarantees

Our content is for general information only. Services and products are provided as is. Nothing here affects your statutory rights under UK law, including the Consumer Rights Act 2015.

Limits on Liability

To the extent allowed by law, Velmont Watches is not liable for indirect or consequential losses. This does not exclude liability for death, personal injury caused by negligence, or anything else that cannot legally be excluded under UK law.

Indemnity

You agree to cover our reasonable costs if your actions lead to a claim against us related to your breach of these Terms or violation of someone’s rights.

General Terms

If part of these Terms is unenforceable, the rest remains valid. These Terms are the full agreement between us, replacing earlier discussions.

Governing Law

These Terms are governed by the laws of England and Wales, with disputes handled in those courts.

Changes to These Terms

We may update these Terms periodically. Continued use of our site means you accept the current version.

Contact Us

Business Name: Velmont Watches
Email: support@velmontwatches.store
Phone: +44 7400 958308
Business Address: 138 Woodland Way, Winchmore Hill, London, N21 3PU
Customer Support Hours: Monday to Friday, 9:00 AM to 5:00 PM
Time Zone: GMT+00:00, British Summer Time (BST, GMT+01:00) applies March to October
Live Chat: Available 24/7

Visit our Contact Us page for more.